Last updated: October 2026

About me

These terms apply when you use my website, lucyatkinson.org.uk, and my course platform, courses.lucyatkinson.org.uk, and when you buy or claim any of my online courses or digital products.

I’m Lucy Atkinson, a life coach and hypnotherapist, trading under my own name. I’m a sole trader based in England.

• Business address: Bridge Cottage Edale Road, Hope Valley, S33 6SF
• Email: lulubloc@gmail.com

If you work with me one to one, your client agreement covers our sessions, and these terms don’t replace it.

Please read these terms before you buy anything. By using my website or buying from me, you agree to them. If you don’t agree, please don’t use the site or make a purchase.

Using my website

You’re welcome to browse and enjoy my website. I ask that you don’t misuse it, for example by trying to get into parts of it you’re not meant to access, or copying large amounts of it.

I work hard to keep everything accurate and up to date, but I can’t promise the site will always be available or free from errors.

Links to other websites

My website sometimes links to other people’s websites and services. I don’t control those sites and I’m not responsible for their content or how they handle your information, so it’s worth reading their own terms and privacy policies.

My content

Everything on my website and in my courses and products is my own work, unless I say otherwise. That includes the text, guides, journals, audio recordings, videos and images. It’s protected by copyright.

You’re very welcome to share a link to my website. Please don’t copy, share or sell my content without asking me first.

Buying courses and digital products

Prices and payment. Prices are shown in pounds sterling at checkout. Payments are handled securely by Stripe, and I never see your full card details. When your payment goes through, we have an agreement and I’ll send a confirmation email.

Free products and offers. Sometimes I offer products for free or at a discount, for example through a discount code or a partner bundle. These terms apply in the same way, whatever you paid.

Getting access. Straight after you buy or claim a product, you’ll get access through my course platform or a download link by email. If nothing arrives within a few hours, please check your spam folder and then email me.

How long you have access. You’ll have access for as long as I offer the product. If I ever stop offering it, I’ll give you at least 30 days’ notice by email, so you can download anything you’d like to keep.

Your personal licence. When you buy or claim a product, you’re getting a licence to use it yourself. Please don’t share your login, pass on the files, upload them anywhere, or use them to teach or run sessions with others.

Your right to cancel, and refunds

Under UK law, you normally have 14 days to cancel an online purchase. With digital content this right ends once you start downloading or accessing it, as long as you agreed to that at checkout. When you buy from me, you’ll be asked to agree to get immediate access and to accept that you’ll lose your right to cancel once you do.

I don’t offer refunds once you’ve accessed a product. If you’re unhappy for any reason, please tell me and I’ll do my best to help.

If something doesn’t work. Your legal rights always apply. If a file is faulty, won’t open, or isn’t as described, please tell me and I’ll fix or replace it. If I can’t put it right, I’ll give you a full or partial refund.

Looking after yourself

My courses and products are here to support your wellbeing. They aren’t medical or psychological treatment, and they don’t replace advice from your GP or another health professional. If you have a physical or mental health condition, or you’re pregnant, please check with your doctor if you’re unsure whether something is right for you.

Please only listen to relaxation and hypnosis audio when you can safely relax. Never listen while driving, operating machinery, or doing anything that needs your full attention.

You’re always in charge of how you use what I share, so please go gently and take what feels right for you.

My courses and products are designed for adults aged 18 and over.

My responsibility to you

I take care to make sure my products are good quality and work as described. If I let you down, I’m only responsible for losses that were a foreseeable result of my breaking these terms. My total responsibility is limited to the price you paid for that product.

I’m not responsible for losses that weren’t foreseeable, for business losses, or for how you choose to use my content.

Nothing in these terms limits my responsibility where the law doesn’t allow it to be limited. That includes death or personal injury caused by negligence, fraud, and your legal rights as a consumer.

Your information

My Privacy Notice explains how I collect, use and look after your personal information.

Changes to these terms

I may update these terms from time to time, and I’ll post the latest version here with a new date at the top. The terms that apply to a purchase are the ones in place when you made it.

The legal bit

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.

If any part of these terms turns out not to be legally valid, the rest still applies. If I don’t enforce a term straight away, I can still do so later.

Get in touch

If you have a question about these terms or a purchase, please email me at lulubloc@gmail.com. I’ll always try to put things right.